You are at the ID check

Your 30bet Casino KYC check is waiting on one upload

Every licensed United Kingdom casino must confirm who you are before money leaves your account, and here that review takes up to 46 hours.

Start verification

UK LicensedLicense 73071-9056-R-917119 issued by the UK Gambling Commission

Checking your status

Read this before you upload anything

Our checks follow United Kingdom licensing rules, so nothing here is a surprise.

Reviewing company

30bet Casino Ltd

Held under

UK Gambling Commission, license 73071-9056-R-917119

Decision time

46 hours

Required by

Before your first withdrawal

Verification mailbox

[email protected]

Age confirmed

18+

First-try checklist

Everything accepted on the first upload

Most delays come from one blurred corner, not from the check itself.

Before your first deposit

Your account area shows a verification section with three empty slots. Open it before you deposit, since the casino can ask for documents at registration or at the first deposit.

Flat, daylight, no glare

Photograph your photo ID flat on a table in daylight, with all four corners inside the frame and no glare across the text. Blurred edges send a copy back.

Matching your address

A payment card image should show the card held up, first six and last four digits visible, middle digits covered. Add your proof of address from the last three months.

Watching the pending label

Once all three slots are filled, your dashboard shows the check as pending. Watch that label rather than your inbox, and allow up to 46 hours for the decision.

At the upload queue

Which documents does the casino check?

After this list you will know exactly which copies to prepare before you start the upload.

Photo ID

ConfirmsYour name, face and date of birth

Copy showsAll four corners, in date, unedited

Proof of address

ConfirmsWhere you live in the United Kingdom

Copy showsYour name, address, dated in last three months

Payment card image

ConfirmsThe card you pay with is yours

Copy showsCard held up, middle digits covered

What the check unlocks

Pick the moment the request lands

You will know which step of your account brings the request and what lands in your inbox.

Why the new wallet?

Adding a wallet or card the licence has not seen yet is a fresh payment route, so the system stops and asks for the photo ID and the card image before money moves through it.

First payout pause

Cashing out is the point where the licence insists on knowing who is being paid, so the first request covers photo ID, proof of address and a card image.

Before playing, after joining

Somebody under 18 cannot hold an account, and if the details you gave leave the age unclear, a photo ID comes back into play before the account carries on.

Your pattern, our check

A payment far outside your usual pattern is what laundering looks like on paper, so the team may ask for the ID and proof of address again, plus a look at where the money sits.

Clear the funds question

Our UK Gambling Commission licence, number 73071-9056-R-917119, puts money-laundering duties on 30bet Casino Ltd, so a source of funds request is routine paperwork rather than a suspicion about you. Answer it once and your account carries on as before.

Depending on your answer, the team may ask for one or more of these:

Recent bank statements
Payslips or employer letter
Tax return or accounts
Proof of a property sale
Evidence of an inheritance

Three fixes for a returned document

Fresher proof of address. Address documents go stale, and a bill from several months back no longer proves where you live today, so the reviewer sends it back. Pull a bill dated within the last three months Use a utility or council statement

Why the corners cut off? An edge cut off, a finger over the number or a flash washing out the corner leaves the reviewer unable to confirm the details, so the file fails. Lay the document flat and shoot straight down Check all four corners are inside the frame

Is a screen grab fine? A screen grab can be edited and hides the texture of the original, so the team only accepts a photograph of the paper itself. Photograph the paper document, not your screen Retake the shot with your phone camera

Cleared, not stuck

Cleared or pending: the answers players want

30bet Casino keeps every answer short, because a check that is understood is a check that is finished.

Are my documents safe and is the upload encrypted?+

Yes. Files travel over 128-bit SSL encryption and are stored away from the gaming side of the account. Only the team reviewing your check opens them, and the audit bodies GLI and eCOGRA look at how we handle that process.

Can I send my documents from my phone?+

Yes. A phone camera handles all three slots, and the file sizes stay small enough for a mobile connection. Lay each sheet flat in daylight, keep the frame square, and the review team reads it as easily as a scan.

Why is 30bet Casino asking where my money comes from?+

It is a routine part of the licence held under number 73071-9056-R-917119, not a suspicion. The regulator asks operators to understand where gambling money originates, and the question goes to plenty of players. A short explanation or a recent statement usually settles it.

Will I have to send my documents again later?+

Not normally. Once a paper is accepted it stays on file, so the next withdrawal does not restart the check. A new card, a move to a different address or a much later date can bring a fresh request, and the team tells you which single paper is needed.

What happens if my name has changed since I registered?+

Send the identification that shows the new name, plus the record linking the old one to it, such as a marriage certificate or a deed of change. The review team then matches your account to the current name. Email contact_emails.verification if the two do not look related and you want it explained first.

How long does the check take once I send everything?+

Around 46 hours from the moment a complete set lands in the queue. Gaps cost the time: a blurred edge or a missing corner sends a file back to you and the clock restarts. Send all three slots together and the turnaround holds at that figure.

When exactly do I need to be verified?+

At the latest before your first withdrawal, which is where the licence requires it. The casino may ask earlier, at registration or at the first deposit, so a file sent early never delays a payout. Nothing is held back once the check clears.